Due to the provincial lockdown, all Ontario Delta Bingo & Gaming Centres are temporarily closed.
**DUE TO CAPACITY RESTRICTIONS, REOPENED CENTRES WILL OFFER TAPTIX MACHINES & PLAY ON DEMAND (POD) GAMES. LIMITED BINGO SESSIONS ARE OFFERED AT PARTICIPATING LOCATIONS ONLY.
As you know, we have used recent closures as an opportunity to diligently clean and sanitize each area of our gaming centres and develop a reopening plan that ensures the health and safety of every visitor. Working with government officials and public health experts, we’ve restructured operations and implemented crucial safety measures to ensure we are providing the safest gaming experience possible.
In order to comply with the mandated capacity restriction of maximum 50 people, reopened gaming centres will offer Vegas-Style gaming machines ONLY. Limited Bingo sessions are offered at participating Delta Bingo & Gaming locations only.
Face masks are mandatory inside every Delta Bingo location.
Management reserves the right, at their discretion, to refuse service to anyone that will not comply with protocols and/or someone who jeopardizes the health and safety of staff and customers. This includes but is not limited to; denied entry into the facility and/or being asked to leave the premises.
Here is what you can expect in centre:
Due to government mandated capacity restrictions, there will be a limited number of customers allowed in centre at one time. Limits will vary per location, to a maximum of 50 people. As a preventative measure, all customers will be asked screening questions and required to wear a mask and apply hand sanitizer upon entry.
To limit exposure and manage capacity, there will be NO in and out privileges once you have entered. This means, if you exit the facility and wish to re-enter, you will need to stand in line (when applicable) and repeat the entry procedure.
Upon entry, each visitor must provide their name and contact information for potential 'contact tracing', to help stop the spread of COVID-19.
Staff and customers must maintain a 2-meter distance from one another at all times. This applies to line-ups (inside and outside), washrooms, seating, etc. Gaming areas that are not in use will be closed off completely. Watch for distancing reminders on the floor and displayed on signs and digital boards.
ENHANCED CLEANING MEASURES
Staff members will be continuously sanitizing high touch areas property-wide, with products proven to kill bacteria and viruses. TapTix machines will be disinfected after each use and hand sanitizing stations will be made available for customers to use at their discretion.
The air filter system will also be replaced more frequently to maximize fresh air exchange inside each facility.
All staff have completed detailed training on distancing, disinfecting and protection. They are following rigorous hygiene protocols and are committed to upholding these safety standards to protect themselves and our customers.
Masks are mandatory at all Delta Bingo locations. Wearing a mask protects the people around you.
Staff will be wearing the protective equipment necessary for their job function. These items include gloves, masks, and face shields.
Protective guards have been installed at customer service desks and other counters with frequent staff/customer interaction.
Full food services at some Delta Bingo locations have been suspended until further notice. Other sites will have a modified menu, offering only pre-packaged and quick order items, where applicable. All self-serve stations are closed (drinks, condiments, coffee stations, etc.).
To ensure limited exposure to outside contaminants, outside food or drink is no longer permitted in centre.
As we move through the various stages, we will be strictly abiding by health official recommendations, and adjusting these protocols and procedures accordingly. Delta Bingo & Gaming is committed to meeting or exceeding all necessary health measures so that every customer and staff member feels safe inside our centres.
With your cooperation and support, we can maintain a clean and healthy gaming environment for everyone. We are in a constant state of change and must respond to information as we receive it. Thank you for being patient and working with us as we navigate this ‘new normal’ together. As these protocols change, we will be sure to keep you updated.
NO. To limit exposure and manage capacity, there will be NO in and out privileges once you have entered. This means, if you exit the facility and wish to re-enter, you will need to stand in line (when applicable) and repeat the entry procedure – hand sanitizing and screening questions.
Yes. Food and beverage options are currently limited to pre-packaged and quick order items. For hygienic purposes there will be no self-serve stations, meaning anything from sugar to chips will be accessible by Delta staff only and provided to guests as requested.
In order abide by Government mandates and ensure the safety of our staff and customers we are limited in the number of guests we can have in centre at one time. Due to the high volume of guests waiting to enter we can only permit those wanting to play.
The maximum capacity in any public indoor space is currently set at 50 people (not including staff/employees). However, many Delta Bingo sites will only admit the amount of players per operation TapTix machine. A limited number of machines will be available at each site in order to ensure physical distancing. That being said, if 20 machines can be in use at an acceptable distance, only 20 players will be allowed in the centre at one time. Capacities will differ across location based on the number of operational TapTix machines.
With capacity restrictions set to 50 people, we are unable to host bingo sessions at all Delta locations. Once these restrictions are eased, we will re-evaluate and bring bingo sessions back as soon as possible.