Delta Bingo Oakville

COVID-19
Your Safety Matters

WE'RE OPEN DAILY!*

For Vegas-style gaming machines and POD games!*
Bingo set to resume early August!
   
**UPON REOPENING, OUR GAMING OFFERINGS WILL BE LIMITED TO VEGAS-STYLE GAMING MACHINES  & PLAY ON DEMAND (POD) GAMES ONLY.  BINGO SET TO RESUME EARLY AUGUST.
   

We have used recent closures as an opportunity to diligently clean and sanitize each area of our gaming centres and develop a reopening plan that ensures the health and safety of every visitor. Working with government officials and public health experts, we’ve restructured operations and implemented crucial safety measures to ensure we are providing the safest gaming experience possible.

Important notes:
  1. Reopened gaming centres will offer Vegas-Style gaming machines ONLY and be limited to 50% capacity. Bingo sessions are set to resume in early August.
  2. Face masks are mandatory inside every Delta Bingo location.
  3. Management reserves the right, at their discretion, to refuse service to anyone that will not comply with protocols and/or someone who jeopardizes the health and safety of staff and customers. This includes but is not limited to; denied entry into the facility and/or being asked to leave the premises.
   
Here is what you can expect in centre:
Limited Capacity
LIMITED ENTRY
  • Government mandated capacity restrictions limit the number of customers allowed in centre at one time.  As a preventative measure, all customers will be asked screening questions and required to wear a mask and apply hand sanitizer upon entry.
  • To limit exposure and manage capacity, there will be NO in and out privileges once you have entered. This means, if you exit the facility and wish to re-enter, you will need to stand in line (when applicable) and repeat the entry procedure.
  • Upon entry, each visitor must provide their name and contact information for potential 'contact tracing', to help stop the spread of COVID-19.
Physical Distancing
PHYSICAL DISTANCING
  • Staff and customers must maintain a 2-meter distance from one another at all times. This applies to line-ups (inside and outside), washrooms, seating, etc. Gaming areas that are not in use will be closed off completely. Watch for distancing reminders on the floor and displayed on signs and digital boards.
COVID-19 - Your Safety Matters
ENHANCED CLEANING MEASURES
  • Staff members will be continuously sanitizing high touch areas property-wide, with products proven to kill bacteria and viruses. TapTix machines will be disinfected after each use and hand sanitizing stations will be made available for customers to use at their discretion.
  • The air filter system will also be replaced more frequently to maximize fresh air exchange inside each facility.
Staff Training
STAFF TRAINING
  • All staff have completed detailed training on distancing, disinfecting and protection. They are following rigorous hygiene protocols and are committed to upholding these safety standards to protect themselves and our customers.
Protective Equipment
PROTECTIVE EQUIPMENT
  • Masks are mandatory at all Delta Bingo locations. Wearing a mask protects the people around you.
  • Staff will be wearing the protective equipment necessary for their job function. These items include gloves, masks, and face shields.
  • Protective guards have been installed at customer service desks and other counters with frequent staff/customer interaction.
Food Safety
FOOD SAFETY
  • Food services at most Delta Bingo locations have been suspended until further notice. Some sites have a modified menu, offering only pre-packaged and quick order items.  All self-serve stations are closed (drinks, condiments, coffee stations, etc.).
  • To ensure limited exposure to outside contaminants, outside food or drink is not permitted in centre.
 

As we move through the reopening plan, we will be strictly abiding by health official recommendations, and adjusting these protocols and procedures accordingly. Delta Bingo & Gaming is committed to meeting or exceeding all necessary health measures so that every customer and staff member feels safe inside our centres.

With your cooperation and support, we can maintain a clean and healthy gaming environment for everyone. We are in a constant state of change and must respond to information as we receive it. Thank you for being patient and working with us.  As these protocols change, we will be sure to keep you updated.

Please check back regularly for updates.

Cliquez ici pour Français

  *Delta Mississauaga will remain temporarily closed. (Updated July 15, 2021)

FAQ's

  • Why is there no Bingo?

    In Stage 3 of Ontario’s reopening plan, we are permitted up to 50% capacity in each of our gaming centres. We are thrilled to start reintroducing our in-centre gaming options and welcoming you all back! In the days leading up to reopening, we are working diligently to ensure we are offering the safest gaming environment possible. Upon reopening, each centre will offer Vegas-style gaming machines and Play On Demand games. Bingo sessions remain paused until further notice.

    Although the 50% capacity limit is significantly higher than limits we’ve seen in the past, there are many logistical pieces to hosting Bingo sessions that we must put in place before games can commence. We appreciate your patience as we work hard behind the scenes to bring Bingo back very soon!

  • When will bingo start?

    We are working very hard to bring Bingo back as soon as possible. As you can imagine, there are many aspects to reintroducing Bingo sessions after such a long hiatus (onboarding and training staff, revamping programs and updating systems, sourcing materials from suppliers who have also been closed through the pandemic, etc.). Rest assured that we are looking forward to bringing Bingo back as soon as we can and will share any updates as we move through the process. We appreciate your patience and look forward to seeing you again soon!

  • What is expected from me?
    • Stay home if you have experienced symptoms in the last 14 days or if you have been exposed to anyone who has tested positive in the last 14 days.
    • Regularly wash your hands and use hand sanitizer
    • Stay 2 meters apart from other guests and staff
    • Cough or sneeze into a tissue or sleeve
    • Masks must be worn at all times inside the facility
  • What are the screening questions asked before entry?
    1. Are you currently experiencing any COVID-related symptoms that are new or worsening?
    2. Has a doctor, health care provider, or public health unit told you that you should currently be isolating (staying at home)?
    3. In the last 10 days, have you tested positive on a rapid antigen test or a homebased self-testing kit?
    4. In the last 14 days, have you been identified as a “close contact” of someone who currently has COVID-19 either by the public health unit or by the COVID Alert application?
    5. In the last 14 days, have you travelled outside of Canada AND been advised to quarantine per the federal quarantine requirements?
    6. Is anyone you live with currently experiencing any new COVID-19 symptoms and/or waiting for test results after experiencing symptoms?
    7. Is there anything preventing you from wearing a mask covering your mouth and nose for the duration of the visit?

     

    If you answer yes to any of these, you will not be permitted entry.

  • What is a Vegas-style gaming machine?

    Our Vegas-style gaming machines operate with themes like Dynamite Diamonds, Siberian Storm and Hot N Saucy. COVID-19 - Your Safety Matters

  • Do I need to make a reservation to visit?

    No reservation is required to visit.

  • Will smokers be allowed to re-enter without losing their spot?

    NO. To limit exposure and manage capacity, there will be NO in and out privileges once you have entered. This means, if you exit the facility and wish to re-enter, you will need to stand in line (when applicable) and repeat the entry procedure – hand sanitizing and screening questions.

  • Can I still get a coffee when I visit?

    Yes. Food and beverage options are currently limited to pre-packaged and quick order items. For hygienic purposes there will be no self-serve stations, meaning anything from sugar to chips will be accessible by Delta staff only and provided to guests as requested.

  • What if I want to join someone but I do not want to play myself?

    In order abide by Government mandates and ensure the safety of our staff and customers we are limited in the number of guests we can have in centre at one time. Due to the high volume of guests waiting to enter we can only permit those wanting to play.

  • When a player leaves, can I move to their machine to play instead of the one I started with?

    Yes, as long as it has been cleaned by one of our employees in between guests.

  • Is there a time limit on how long I can play for?

    No. You are welcome to stay and play as long as your visit falls within operating hours.

  • Do I have to wear a mask to enter?

    Yes – All Delta locations will require masks before entering the building. This measure protects our staff and other customers.

  • Why can’t I bring a snack or drink inside? This was never an issue before.

    In order to safely operate in this new environment, many things that were once common practice must be adjusted.

    To ensure the safety of everyone inside the centre, limiting what comes in is the best course of action. If you have medical or dietary needs, you may speak with management for consideration.

  • Why is the capacity different at each location?

    We are permitted up to 50% capacity in each of our gaming centres. Capacities will differ across location based on the number of operational Vegas-style gaming machines, Play on Demand (POD) games and the facility size.

  • Will there be different measures for vaccinated guests?

    No. Our safety measures are applicable to ALL guests and staff regardless of their vaccination status.

    We will be following all guidelines dictated by the Province and will revaluate as restrictions ease.

Get access to the latest news

Receive monthly calendars, jackpot updates, exclusive specials and announcements directly in your inbox: