NEW TO BINGO

FAQ

• How early should I arrive for Bingo?

  Plan to arrive at least 30 minutes before the scheduled session start time. This will ensure there is enough time for you to buy cards, find a seat and get ready to dab! Select a location to view Bingo start times.

• How long does it take to play?

  Most Bingo sessions last 2-2.5 hours, with a 15-minute intermission.

• How much does it cost?

  The cost to play Bingo can be as little as $20! Prices vary per location, day of the week, and session time. Additional costs are based on the number of cards, the method of play (paper or electronic) and other add-on items, such as ‘specials’. For an accurate breakdown of pricing per location, visit the ‘pricing and programs’ tab on your local Delta location page.

• What happens if two or more people call Bingo at the same time?

  If there are multiple verified winners, the prize will be split evenly amongst them.

• What are ‘player devices’?

  Player devices are computers stationed at many seats on the Bingo floor. On these devices, you can play electronic Bingo and/or a Play-on-Demand game. You’ll be required to purchase your play for these devices at the desk.

• What is 'electronic Bingo'?

  Electronic Bingo is played on a player device. After purchase, players will load their cards into their selected device using the player ID provided and the pin they created. The player device will automatically play the Bingo cards and alert you when you have a ‘BINGO’.

• What do I do when I complete the required pattern?

  Raise your hand, and ensure you yell ‘BINGO’ loud enough for the caller to hear you so that the game stops. One of our customer service representatives will then come over to verify your winning card with the caller. Once verified, you will be paid the prize according to the game. In the case of multiple winners, the prize will be divided evenly.

• What is a 'special'?

  In addition to your paper or electronic Bingo package, you can also buy ‘specials’ separately. These are individual Bingo strips that you dab during specific games throughout the session. Generally, these games have higher jackpot amounts. The Bingo program provided to you on site will show you the prize amounts for these games and when they are played. You can also view the program on your local Delta location page.

• What are 'Balls' tickets?

  These are “break-open tickets” that are sold separately on the gaming floor for $1 per ticket.

  Objective: The objective is to get a ticket with all matching symbols for an instant cash prize, or to get a ticket with three Bingo numbers on it. Tickets with mismatched symbols are considered losing tickets and can be discarded.

  Tickets with Bingo numbers on them are to be played during that Bingo session. When the numbers on your Balls ticket are called out during the Bingo game, use your dabber to mark that number on your ticket. A $200 guaranteed prize is paid to the first person to dab the three numbers on their ticket. Be sure to yell “BALLS” as soon as your three numbers are dabbed. Once the ticket is validated as a winning one, the winner must pick a number from 1 to 10 for a chance at winning the progressive prize.

  Some locations may have different renditions of the Balls tickets with names such as “Maniac Balls” and “Double Action Balls”. There will be some differences with how these balls tickets are played. Be sure to ask a staff member to explain the difference to you.

• Can I share my cards?

  No. There is no sharing or splitting of cards allowed.

• What is a ‘designated/ordinal number’?

  Some jackpots can only be won if Bingo is called on or before a ‘designated number’ or ‘ordinal’. For example, if the designated number for a jackpot is 50, that means the required pattern must be completed by the time the 50th number is called, to win that prize. Once the 51st number is called, that jackpot is no longer available to be won and a ‘consolation prize’ is up for grabs instead. Designated numbers and consolation prizes are constantly changing. You can find these numbers on the jackpots page of our website and in each centre on the jackpot board.

• What is a consolation prize?

  If no one wins the main jackpot on or before the designated number, a smaller consolation prize is awarded. For example, if the designated number is 50 and you complete the pattern in 51 numbers, you would receive the consolation prize. Designated numbers and consolation prizes are constantly changing for each game. You can find these numbers on the jackpots page of our website and in each centre on the jackpot board.

• What is a progressive jackpot?

  A progressive jackpot is one that increases in value each time it is played and not won. Typically, progressive jackpots start at a base value, grow after each session, and reset to the base value once won.

• What is Turbo Bingo?

  Turbo Bingo is a fast-paced version of Bingo with short rounds for a chance to win cash prizes. Turbo Bingo is typically played before the Bingo session and during the intermission of a session.

• Do I need I.D.?

  Yes. Everyone who enters the gaming centre must be 18 years of age or older and have valid Government-issued photo identification. Those who appear younger than 25 years of age may be asked to present a second piece of identification with their full name – this can be a debit card, credit card or student card.

  *Health cards are not accepted as a form of identification.

• Do you serve alcoholic beverages?

  Yes. Most Delta Bingo & Gaming locations are licensed to serve alcohol to guests who are 19+ and have proof of valid Government-issued photo identification.

  *Excludes Pickering, Oakville, Welland and Mississauga.

• Can I bring my own food and drinks?

  No. Outside food and beverage is not permitted. For your convenience, all Delta Bingo & Gaming locations offer food and beverage items for purchase.

• Can I reserve seats in advance?

  Seat reservations may be available for special events or for advanced notice of a group gathering. On the average day, seat reservations are not accepted, and seating is selected on a first-come-first-served basis.

• How can I find out about upcoming events and news?

  Check our website regularly, join our email newsletter, or follow us on social media to stay in-the-know on all things Delta.

• Can I take pictures?

  Yes. Customers are welcome to use cameras while visiting and are encouraged to share these with us on social media – @DeltaBingoandGaming on Facebook and Instagram! Please refrain from taking pictures of other customers or of the actual game in progress.

• What accessibility accommodations does Delta Bingo & Gaming have?

  All Delta Bingo & Gaming locations are wheelchair accessible, with designated parking spaces close to the entrance and fully automated doors. There are also gaming accommodations for the visually impaired. Let a staff member know if you require assistance.  

• Do you offer gift cards?

  Yes. You can purchase Delta Bingo & Gaming gift cards in-centre and online, to be redeemed at any location. Online gift cards can be sent to the recipients email or cell phone. Learn more or purchase today at DeltaBingo.com/giftcard.

  *A cash advance fee may apply to online purchases; Delta Bingo & Gaming is not responsible for any additional fees incurred.

• Is smoking permitted inside Delta Bingo & Gaming locations?

  No. All Delta Bingo & Gaming locations are smoke-free.

• Can I rent a room or facility for a private event?

  No. Due to licensing regulations, private events are not permitted. With notice, Delta Bingo & Gaming is happy to accommodate large groups.

• Are pets allowed?

  No. Pets are not permitted in Delta Bingo & Gaming facilities. Exceptions can be made for certified service animals.