Delta Penetang – Hiring Customer Service Representatives!


Position: Customer Service Representative

Location: Penetanguishene, Ontario.

Position Type: Full Time | Part-Time


** All interested candidates must be available to work weekdays, evenings and weekends **


Primary Function:

Under the supervision of the Operations Manager, this position is responsible for performing a variety of duties related to the operation of Bingo and Vegas-style gaming machines. With the current climate, employees will be required to provide exceptional customer service to our guests while also promoting a safe and clean work environment.



  • Strictly follow and enforce all COVID-19 policies and procedures.
  • Must be able comfortable handling money and operating a P.O.S system.
  • Required to sell gaming product while answering guests questions friendly and efficiently.
  • Keeping gaming machines clean and in working order.
  • Other duties as assigned



  • Exceptional customer service and resolution skills.
  • Excellent communication skills.
  • Ability to do basic, quick math is essential.
  • Team player with strong interpersonal skills.
  • Basic computer knowledge.
  • Must be 18 years of age or older.
  • Proficient in Microsoft Office.



  • Knowledge of Gaming/Bingo is not necessary, but is an asset.
  • Bilingual (French/English)
  • Certifications: Smart Serve


About Delta Bingo & Gaming:

Founded in 1966, Delta Bingo & Gaming is a proud industry leader with 20 locations and over 900 employees in North America. At Delta, our mission is to create unique entertainment experiences that bring people together. As one of Canada’s leading Charitable Gaming Centre Operators, Delta serves over 950 local charities and is honoured to support each local community it is a part of. Delta is licensed under the OLG and regulated by AGCO. Since the inception of Charitable Gaming, $120 Million has been donated to local charities across Ontario.

  • Max. file size: 1,000 MB.


While we appreciate every applicant’s interest, only those under consideration will be contacted.  Delta Bingo & Gaming is an EEO Employer – Minorities / Gender / Protected Veterans / Disabled

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